The reservation holder must present a valid photo ID and credit card at check-in. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).
Refund PolicyĪny cancellation received within 2 days prior to arrival date will incur the first night charge. If you cancel your reservation after Nov 10, you will still be charged for the full amount. After Friday, Nov 10th, 2023 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. Between Wednesday, Nov 8th, 2023 at midnight and Friday, Nov 10th, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. Good news! Before Wednesday, Nov 8th, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund.
